Refunds Policy

Effective as of September 2023

Payment ahead of time must have been processed before you can get a VinFromReg report. No refund will be provided on the occasion that you pay for the VinFromReg report and it has already been viewed by you on PC screen, mobile screen, email, fax, post or SMS.

In the circumstance that your VinFromReg report is not received by you, just mail us at matt@vinfromreg.com citing the registration number of the vehicle you checked, along with Order ID; if any of the mentioned requirements are found to be inaccurate, refund will be canceled. In the event that we are unable to provide your report through any medium (On-screen, mail, fax, post, SMS) within a 7 day time span you may demand a refund.

A full refund is accessible in the event that you pay ahead of time for a VinFromReg report and cancel the service inside the particulars of our cancellation policy as mentioned below.

In the circumstance where you have paid for a VinFromReg report, yet you wish to drop your order and you have not viewed the mentioned report yet due to technical glitch, you will reserve the option to drop the order during the time span of 7 Days from the Date of Purchase (DOP) of your VinFromReg report. It will be considered that you have accessed the report, if the report was effectively created by VinFromReg and a link to the report was sent to you by means of an email or SMS. In the event that a link to the report was not received by you, VinFromReg will attempt to resend the link to you inside the available time, given that you have notified of not receiving the report.

To be able to cancel your order with VinFromReg, you must email us at matt@vinfromreg.com with the topic expressed as “Order Cancellation” within the 7 Day working time frame as laid out above with your request to drop the service.

If a VinFromReg service has NOT been dropped in the manner portrayed above, there will be no commitment by us to provide you with the VinFromReg report indicated above and any payment received by us from you in regard of the dropped VinFromReg report will be refunded to your debit or Visa (whichever card subtleties you had informed us of), within 30 days after receipt of your request to cancel the order.